Groupe Seb and Netbooster Facilitate Customer Experience With Swaven

Posted in: Analytics, Case Study, E-commerce, High Technology, Shopper Insights by Johanna Toiviainen | Comments to this post

Following the successful festive campaign promoting the Centrale Vapeur Pro Express Control Plus product for its mark Calor, Groupe SEB, global leader in small electrical household appliances, is continuing its adventure with the digital marketing agency NetBooster and Swaven for its two brands Rowenta and Moulinex. As part of the “Audience Driven” campaign for the Silence Force MultiCyclonic vacuum cleaner by Rowenta, Groupe SEB and NetBooster have once more called upon the services of Swaven.

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Swaven & the Groupe SEB Audience Driven campaign

As the latest Rowenta creation, the Silence Force Multi-Cyclonic vacuum cleaner is a unique combination of suction and unrivalled silence. To unveil its range of ultra-silent vacuum cleaners, Rowenta has decided to join forces with the latest film in the series “Ice Age: Collision Course”, which premiered in French cinemas on 13 July 2016.

The global multi-channel approach of Groupe SEB ended on 24 July 2016 (digital campaign, catalogue stories, and in-store events). The “Audience Driven” digital campaign places users at the heart of the experience, which is why Groupe SEB and NetBooster made the strategic choice of integrating the Swaven “Buy now” button in their digital campaigns (notably on pre-roll and display videos).

This button has been developed by Swaven and offers a unique technology which allows customers to be automatically geolocated at the time they see the advertisement. This innovative system allows potential customers to be informed of product availability on trading websites or with local traders. Consequently, web users are invited to go directly to retailer websites to make a purchase.

The customer experience up to making a purchase is therefore much easier as it avoids having to visit the brand website, which does not directly sell the promoted products.

Aims

Groupe SEB had two aims with the buy now button.

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The first was to allow web users to see videos and banners so as to support the media plan and generate potential turnover. NetBooster’s Display & Programmatic used their expertise to optimize the ad pressure all along the digital campaign in order to guarantee an efficient and personalized diffusion.

The second was to raise a real commitment from web users thanks to the video format. Moreover, integration of the call to action Swaven’s “buy now” button in the video allows shoppers to buy the SFMC vacuum cleaner immediately when watching the video.

The “Buy Now” solution is certified on the main DSP and Ad Exchanges on the market. NetBooster has therefore been able to distribute all of its multi-retailer campaigns across multiple networks and advertisers.

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Results

The Swaven technology integrated into the media campaigns coordinated by NetBooster in partnership with Advideum has allowed for a high level of commitment by redirecting customers directly towards retailers. Moreover, the “Buy Now” button allows Swaven to obtain a high volume of data as to user behaviour and consequently to lead retargeting campaigns with increased effectiveness. Beyond this, Swaven provides agencies and advertisers with real-time statistics via a dashboard segmented per brand name, region, and product.

NetBooster experts have produced a detailed study into web user requirements and strategically optimised advertising pressure placed on web users in real-time by integrating data provided by Swaven with other data collated during the “Audience Driven” campaign to achieve excellent results*. Emmanuel Arendarczyk, Managing Director of NetBooster France and UK has explained this strategic choice: “We are delighted to support Groupe SEB in optimising its commitment and the purchasing experience of its digital campaigns. This technological partnership allows us to go one step further in delivering improved performance“.

In order to demonstrate the technological effectiveness of Swaven, NetBooster has compared the redirection rates to trade websites on banners using that “Buy Now” button with those that do not. The results are undeniable:

  • Cost of redirection to a trade website: 6 times less

“Our platform coordinates the convergence of all advertising media with the act of purchase. Our long-term relations with Groupe SEB and NetBooster demonstrates both our unrivalled market performance and out technological pertinence”, concludes Laurent Quatrefages, CEO and joint founder of Swaven.

*View the full results of the SEB Group and NetBooster “Audience Driven” data marketing campaign in our case study: http://www.netbooster.com/seb-et-netbooster-innovent-doubleclick/

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