Privacy policy
At Swaven, we are committed to protecting and respecting your privacy and our services comply with General Data Protection Regulation (GDPR). This privacy policy explains what information we collect and how we use and share that information. Any questions regarding this policy and our privacy practices should be sent by email to [email protected].
To consult our privacy policy within the context of our PoP (Point Of Purchase) Service, please follow this link.
How do we collect information from you?
When you visit our website, we collect information in two ways. Firstly, using cookies (see further below), we collect analytical information on how you interact with our contents. This means information such as anonymized IP address, date, time, pages viewed, and items clicked. Secondly, we collect personal information such as your name and contact details that you choose to provide us with via email or our web forms. At any time, you have the right to access, modify or withdraw your submitted data.
The analytical data is stored within the EU and the personal data is securely saved in our HubSpot CRM system.
When you interact with our advertisements and other contents on third party platforms, such as social media, we may also collect information on these interactions.
How and why is your information used?
The information about you allows us to improve your browsing experience and to adapt and develop our services and contents so that they best meet your interests and needs. We may use the information to contact you by email or by other means to suggest contents related to our business that we think you may find useful. Your personal information is shared only within Swaven’s marketing and commercial teams. We do not sell or share your personal information to other parties. Our business partners and any external platforms that we use for our emailings, analytics or CRM such as HubSpot, are fully compliant with GDPR and adhere to our privacy and customer data handling policies.
Unsubscribing and Opt-Outs
In all our email communications, we provide you a link to unsubscribe and the possibility to modify your preferences by contacting us. By unsubscribing from our mailings, we will automatically stop sending you our news and invitations. You can also request for your details to be completely deleted from our records.
For any questions and remarks regarding our privacy policy, please email [email protected].
Cookies
Below is a detailed list of the cookies we use on our Website. Our Website is scanned with our cookie scanning tool regularly to maintain a list as accurate as possible. We classify cookies in the following categories:
– Strictly Necessary Cookies
– Performance Cookies
– Functional Cookies
– Targeting Cookies
You can opt-out of each cookie category (except strictly necessary cookies) by clicking on the “cookie settings” button below:
Contact us